There was some confusion by the desk clerk on finding our reservation. That was cleared up. The kitchen was well appointed which made cooking easier. The location was good,solitude is one of my favorite ski mountqain anyway. We could have used one housekeeping event but that wasnt available. It may have been stated earier, but it wasn't clear that housekeeping wasn't included or available. If i were to choose again, I wouldnt have a room with bunks. I had the top one and it was uncomfortable at best. otherwise, the accomodations were fine.
Joe D
Manager's Response:
Thanks for the feedback. The front desk at Solitude is open 24 hours and we pay a fee to offer the convenience for our guests. Usually it works very well... sorry there was confusion in your case. We have made a note to discuss with the Resort manager about how we might better coordinate with their staff on how to make the check in procedure smoother. The bunks are generally intended for kids under 150 pounds (especially the top bunk), sorry you had to endure a stiff mattress (we reinforced it with plywood to make it more sturdy:)